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You can ask Fix It Sir (fixitsir.com), acting on behalf of True Home LLC, to text you about your service request by checking the text-message box on our contact form or our booking form. That permission is given to True Home LLC directly, and it is separate from your agreement to these Terms — agreeing to these Terms does not sign you up for text messages, and you can use our site and book a repair without ever checking the box. The messages themselves are sent through Fix It Sir (fixitsir.com), the software that runs our booking and scheduling, acting on our behalf.
If you pay for repairs at a home you do not live in, such as a rental you own or manage, True Home LLC may ask you on the phone or in writing whether we can text you the estimates you are asked to approve. You are texted only after you say yes. The mobile number, when you agreed, how you agreed and the exact words you were given are recorded. Those texts are sent by a person at True Home LLC from their own phone, not by our booking software, so a reply to them, STOP or HELP included, is read by that person and is not handled automatically. To stop them, reply STOP or tell True Home LLC, and we will stop texting you. The rest of this section applies to those messages too.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your mobile number, and we do not buy phone numbers or opt-in lists from anyone else.
No marketing or promotional content is sent through this. The separate marketing box on our booking form is a different permission with a different purpose, and ticking it does not enrol you in any text-message program.